The Oracle Utilities Opower Distributed Energy Resources Customer Engagement Cloud Service will later expand into other types of distributed energy resources (DERs), such as electric vehicles and residential battery storage.
The service is one of four new products and more than 100 new features in Oracle’s Opower platform, a suite of customer engagement and energy efficiency cloud services.
Opower DER customer engagement provides utility customers with personalized insights and recommendations related to their energy generation, usage, and bills.
“As distributed energy resources continue to rise, consumers are becoming more active and in control of their energy footprint – both as users and producers,” Dan Byrnes, senior vice president of product development at Oracle Utilities, said. “They are looking to their utility to help guide them throughout this journey and provide the clear, accessible insights they need to make more informed decisions. This innovation is a critical step forward in enabling the kind of deeper relationship between utilities and their customers which is essential as the industry moves towards a more customer-centric grid model.”
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